Family C Tps

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Cheating on item price

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Weee - Cheating on item price
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Ordered twice from them

Ordered twice from them, the price They gave to me were higher than my friends who live a few miles away from me. The company did not have any explanation or notes to say so.

They declared you will get the free delivery over certain amount you spend, but they played a trick - charge more for exactly same item, for example, the Thai coconut, I paid $23.99 for a cae of 9 coconuts, my friend just paid $15.99 for the exact case of 9 coconuts.

Overall all I paid more than $30.00 for the items I ordered.

If you charged me the delivery fee, I completely understood and pay it.

But in this way you actually charged the delivery fee, it is totally not acceptable. What a cheating way.

Although it is more convinent to order some stuffs, I will NOT place any more orders from them from now on.

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Loss:
$30

Preferred solution: Apology

Torry Cad

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Verified Reviewer
| map-marker Los Angeles, California

Delivery driver complaint

Weee - Delivery driver complaint
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I was driving on my street and about to turn into my driveway when your delivery driver pulled inches behind me and was shouting obscenities at me. I explained that I was about to pull into my driveway, but I had to wait for pedestrians to get out of the way.

He shouted more obscenities and stayed on his horn for approximately 30 seconds. Disturbing my entire neighborhood. He aggressively exited the vehicle and challenged me to a fight! Here is the license plate of the vehicle.

I also have a dash cam video but the entire incident. the speed limit on my street is 15 miles an hour. The driver aggressively backed up at roughly 25 miles an hour! There were several neighbors out with their children that witnessed the aggressive behavior of your driver.

Here is the license plate of the vehicle. CA 48300L3 here is my telephone number 310-427-****. My name is Paul Workman. Your driver was delivering in Westchester 90045 to an address on W.

78th St. at approximately 6:25 PM.

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Li W Zks

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Verified Reviewer
| map-marker Pomona, California

Rotten food

Weee - Rotten food
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1,黄瓜表面有粘液,还有一股怪味,好像用什么药水泡过,清洗干净后 ,几个小时后 ,粘液和黄色斑点出现这样做生意不道德!2,加州大枣有很多都变质无法入口

3,剁椒泽尔根,里面粘粘糊糊,好像已腐烂这3种食品我们都已经扔掉了

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1 comment
Weee

Dear Weee! Customer, Sorry for the inconvenience and thanks for contacting us.

Would you mind replying with some photos of the product? We will refer our relevant departments and vendors to the issue. Improvement will be made to ensure the quality of our product and service as soon as possible Again, sorry for any inconvenience this may have caused. Thank you for your patience and generous understanding.

Feedback like this helps us provide better services for customers.

Sincerely, Weee!Customer Care Team 尊敬的Weee! 用户您好, 非常抱歉给您带来不便,您反映的问题我们会核实订单详情反馈给相关部门引起重视并尽快改善。 能否烦请您回复一下商品图片;多拍摄几张以便我们更好地敦促供应商改进呢? Weee!十分重视您的反馈,谢谢您的理解和支持, Weee!客户关怀团队

Lashan Elg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Everett, Washington

I bought something on your website. I didn't receive the goods, so I contacted you and you asked for my account number. I sent you my card number and you said you would deduct $1 from me and return th

Weee - I bought something on your website. I didn't receive the goods, so I contacted you...
Weee - I bought something on your website. I didn't receive the goods, so I... - Image 2

我在你们网站买了东西,一直没收到货,就联系你们,你们要我的账号,我把卡号发给你们,你们说要扣我1块钱再把钱退给我,结果你们也没有把钱退给我,还扣了我46块钱,我不知道道理希望你能立即解决我的问题,把我的钱还给我我朋友以前在你家买了很多东西,他告诉我在你们网站上买的,所以我之前买过一批货,但不知道为什么还没有收到我联系了你,你说找不到我的地址,但是我买货的时候已经有了地址了,你从我发给你的图片上也可以看到

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User's recommendation: I bought something on your website, but I haven't received it yet, so I contacted you and you asked for my account number. I sent you my card number, and you said you would deduct 1 dollar from me and then return the money to me. But not only did you not return the money to me, you also deducted 46 dollars from me. I don't know why.

Charlaine Xmx
map-marker Falls Church, Virginia

Disastrous Delivery: Weee Ruined My Birthday Dinner with Unreliable Service

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I am extremely disappointed with Weee's restaurant delivery service. I had planned a birthday dinner party and placed an order, expecting delivery between 4:30-7:30 PM as promised.

However, at 7:00 PM, I was informed that the delivery would not arrive until at least 10:00 PM. This completely ruined my evening and the entire birthday celebration. I trusted their timing, but they failed to deliver on their promise, causing a lot of stress and frustration.

Will not be using this service again, and I would strongly advise others to be cautious when relying on Weee! for timely deliveries.

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User's recommendation: Not recommended for resteraunt service delivery

Jevonte Kne

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Verified Reviewer
| map-marker Bellevue, Washington

Not receiving my order

Weee - Not receiving my order

Dear Customer Service,

I am writing to bring to your attention an issue regarding my recent order from your company. Despite my anticipation, I have not received my package.

Upon checking the USPS tracking number provided (Tracking Number: 420980****346105****336961****), I discovered the package was mistakenly shipped to Renton, WA, 98059 instead of my address in Newcastle, WA, 98059.

I did not provide the wrong address; the shipping department made an error in shipping to the wrong address.

Due to this shipping error, I cannot receive my order. I kindly request that you process a refund for the full amount of my purchase, as I have not received the goods that I paid for.

Here are the details of my order:

Order Number: 5189****

Order Date: 2024-07-16

Shipping to: 7453 Newcastle Golf Club Rd Apt F202, Newcastle, Washington, 98059, United States

I have attached a screenshot of the USPS tracking information showing the incorrect delivery address for your reference.

Thank you for your understanding and cooperation.

Sincerely,

Chao Qun Liang

Date: 07/19/2024

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jack j Bpu

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Quality not consistent

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Weee - Quality not consistent
Weee - Quality not consistent - Image 2

I had been excited to find Weee. Every two weeks I online shop here.

Japanese mini sweet potatoes taste good. I ordered five times. The first time was very good, but each time it got smaller and smaller. The last time one third was as small as finger sized.

Was it because of the change of management? The produce like that is upon the person who picked them. Customer and Seller both entrust goods pickers, and they are supposed to live up to the trust. If you dump garbage on online customers, you got it wrong.

Very disappointed.

So, I stopped shopping for a month. I can't contact customer service, so I can only post a review here to let the management not customers know.

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Pros:
  • Good price and quick delivery

Preferred solution: None. Only improvement

User's recommendation: I referred at least four customers but will not do so again till it improves

Jessica L Klu

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Verified Buyer
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Verified Reviewer
| map-marker Columbus, Ohio

Delivery issue

Weee - Delivery issue

The order said it was delivered but it was nowhere to be seen. Then when I clicked on the link, it said there was no order history on my account.

I ordered strawberries, peaches, lychee-flavored grapes, some lychee drinks, and eggs.

Please let me know what to do. My order number is: 5472****.

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Tondalaya Row

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Verified Reviewer
| map-marker San Antonio, Texas

Missing my other whole order

Weee - Missing my other whole order
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I've placed 2 orders this past Sunday 9/1/24. Only gotten 1 order late yesterday 9/2/24.

When I placed both orders same day it gave me the delivery date of 9/2/24. It is now 9/3/24, still have NOT gotten and NO SIGN-TEXT, of WHAT HAPPENED TO MY OTHER ORDER.

I want to place more order, but it's VERY HARD TO TRUST an app or site like this that I'M STARTING TO FEEL IT'S NOT trustworthy, NOT HONEST.

I'M ASKING FOR MY ORDER OR REFUND PLEASE.

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User's recommendation: To be honest NOT sure.

Rielly Uge

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Verified Reviewer
| map-marker Argyle, Texas

The Daoxiangcun five-nut mooncakes were spoiled!

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During the Mid-Autumn Festival this year, I bought some mooncakes on the Weee platform. The Daoxiangcun five-nut mooncakes were spoiled.

I wanted to return them. The platform said they could not be returned. Food safety is the most important thing. Weee sent spoiled food to customers, taking human life lightly!

This Weee platform is very fake and deceptive.

I hope people will not buy anything on this platform. To avoid being deceived and causing property losses, especially food, to avoid physical harm to yourself and your family.{{Redacted}}

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User's recommendation: Hopefully people don't buy anything on this Weee platform, especially food!

Peter N Tnl

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Verified Reviewer
| map-marker Sunnyvale, California

DECEPTION

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Purchased 10 items, one in particular was the "Organic" Goji Berries, distributed by OCM Globe, brand name label in Chinese, well thought that being organic they would be healthy, on the back of the package was a disclaimer "WARNING

consuming this product can expose you to chemicals including lead and cadmium which is known in the state of California to cause cancer and birth defects or other reproductive harm. not on the package pictured for sale. NEVER PURCHASE FROM THIS COMPANY, I BROUGHT IT TO THEIR ATTENTION AND THEY DELETED MY ORDER HISTORY.

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Loss:
$10

Preferred solution: Full refund

User's recommendation: AVOID THIS STORE

Vallery Sxx

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Verified Reviewer
| map-marker Santa Monica, California

Do you use dry ice with your delivered food?

I put the packing ice aside to dissipate. Its over 48 hours and its not going anywhere. What should we do?

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Peter N Ixy

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Lead and Cadmium in product not disclosed

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Weee - Lead and Cadmium in product not disclosed
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Order confirmation notification - 4696**** March 17th 2024

Order details #4696****

Amount paid $42.86

Amount to be paid online $42.86

Order date 2024-03-17

Order total $42.86

Payment method Online

Estimated arrival Fri, Mar 22

Items

Ordered items

GongHe Organic NingXia Goji Berry 227 g

2 $5.17

Received the order started to eat the Goji Berries thinking they were healthy as they were sold as Organic.Then I read the back label and it reads please see picture of label so I don't have to type the whole thing here.

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Loss:
$10
Cons:
  • Not honest and deceptive

Preferred solution: They removed my order history

User's recommendation: Be VERY careful in what you order from this Company I will never buy from again, I contacted them about this and they deleted my order history!

Richard J Npx

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Verified Reviewer
| map-marker San Ramon, California

Trying online order 1st time.

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Cannot finalize order as I am unable to enter my email under the last step. Please provide further instructions. Richard Jang

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Edison D Zbj

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Verified Buyer

I have a missng item

Weee - I have a missng item
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I ordered spicy longanisa, but when I checked my items, it had not come when they were delivered. I don't know how to get my missing order.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Boiling Springs, South Carolina

Lies and bad customer service

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I mainly ordered 3 items I need n rest is fillers for free shipping. They took out what I need and just say they were out of stock when they werent.

Takes almost 2 week to start to ship when I finally ask where my order was. Never mention anything being refunded.

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User's recommendation: 10000****% NO

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